How To Use Your Unfair Advantage To Create an Unforgettable First Day For New Hires

commerce-sciences-starter-kit

Let’s say that you’ve just hired Emma, one of the most talented [title goes here] on the face of the planet! How cool is that, right?!

If you’re like most of us, you’ve probably prepared a powerful (mac)laptop and a gigantic, cinema-size screen waiting for her arrival. But you didn’t stop there, haven’t you? You smart, devilish-fox…

You also came up with one or two tasks she can do on her first day at work, maybe even considered to let her press the BIG RED button and deploy her work to production. Anything you can do to make her feel frighteningly productive, eh? Nodding your head?

I’m sorry to burst your bubble, but you’re doing it wrong.

People want to connect with people, not with todo lists

Even though feeling productive is a strong emotion, it is also a short-lived one. In order to create a long lasting emotion, a real WOW effect, you have to create a personal bond.

Research has shown that a person’s mood can be affected even by 3 degrees of separation from people they don’t even know. That’s right, t-h-r-e-e. Do you remember feeling utterly ecstatic because a task of a user-story of a feature smiled at your direction? Nope? Nothing? Bingo!

It’s time to pull out your secret weapon.

airbnb-secret-weapn-their-team

 AirBnB’s secret weapon

 

Do you remember the slide of which investors drool on? The one with those smiling faces of people trying to have fun and build things? “Our Team”, you refer to it (others may call it holy-f$ck-what-a-bunch-of-geeks), and this, my friend, is your unfair advantage.

Ever wondered how you can use this handsome bunch of people to create an unforgettable first day at work for your new employees?

“Your job is to bring down the walls”

I really like the way Roy Klein, our newest secret weapon at Commerce Sciences, puts it –

You’re job at the first week is to bring down the walls and let new teammates talk and get to know the team. If they’re good, they’ll be effective anyway, so don’t worry so much about it. Find ways to make them connect. Eat lunch out every day together, play some Team Fortress 2. Whatever works!

Some ideas to get your brain ticking, your heart pumping and your face doing some funky stuff

Make them smile

To fuel your creativity, let me share a personal story. Five years ago, after getting a super talented engineer to agree joining the team at Delver, I wanted to make sure he’ll have an awesome first day.

I was so excited to have him with us that my mind was spinning like crazy, figuring out how to make it a memorable first day.

About a week before he joined, I saw on Facebook that he raved about Let’s Say You’ve Gone Back in Time poster. “Ahh!”, I thought, “I can purchase it and have it framed!” This is exactly what I did, having it hang above his workstation, waiting for his arrival.

Ask your team to be creative, to go crazy, to give away some loovvvvve

If you know that your new guy or gal enjoy playing a game, say Startcraft 2, maybe you can buy a miniature and place it on their table, with a little note “We’ve got your back! Attack!” Or, if your new hire is a part of distributed team, send them a barber shop quartet to sing her a song.

It’s time to pull some Nicki Minaj craziness to show them you were waiting for them!

Make it a company tradition

We have a little tradition, where the last person to join the company is responsible to create a “starter kit” for the next one to join. No rules, no guidelines, just your creativity, time and effort. It’s something that started before I joined, and it blew my mind on my first day at work. What a day!

8 months ago, when Omri joined the company, it was my turn to prepare something for him. Luckily, I had the chance to sit with him for lunch before his official arrival. We had an interesting discussion about our shared interests and how we’re both fascinated by “brain hacks” – figuring out how our brain works and how we could utilize it better. I remembered a great book I read called Your Brain: The Missing Manual and thought to myself that it would be a great welcome gift to give him. I knew that 5 years from now, when Omri opens this book and re-reads my dedication on the first page, he’ll remember his first day with us. It wasn’t much of a starter kit (yes, we had his working station ready as well ;)), but it was something I thought he would appreciate. I hoped it would make his first day with us memorable.

When our latest teammate, Roy, joined us, it was Omri’s turn to prepare an awesome starter kit. I forgot to mention that Omri is our marketing hero and by far the most creative dude on the team. The box you see at the top of this post was made by Omri, and was waiting on the table for Roy when he arrived. It was filled with jokes, coffee capsules, nerf-gun ammo (don’t ask) and above all, Omri’s personality.

Passionate about #culture and #people?

Check out my latest side-project, SoftwareLeadWeekly.

Your turn!

Do you have a story you can share about how you WOW-ed your new teammates? I’d love to hear from you in the comments.

 

Starting a Weekly Newsletter: Optimizations and Lessons Learned

softwareleadweekly-logo-340

Three months ago, I’ve started a new side-project called SoftwareLeadWeekly – a weekly email that I curate, packed with great leadership and management articles.

So far, I’ve sent 12 newsletters and collected A LOT of feedback regarding the website (where you can subscribe) and the email content my subscribers receive.

Some changes I made due to the feedback led to 24% higher click-through-rate while avoiding others helped me to see 15% higher conversion rate. Interesting eh?

Don’t try to immediately convince everyone you are trustworthy

When I’ve started with the newsletter, one of the comments I got from friends was “you need to explain your readers why they should trust you before they sign up. They don’t know you as much as we do”.

I was afraid that people wouldn’t believe me or believe that I could provide high quality content without convincing them first, so I’ve added my credibility to the top of the homepage. About a week after I launched it, I got an email from a one of my readers – “[…] got a recommendation about your site from a friend and I wanted to let you know I almost missed it. Your signup button was below the fold on my laptop and there was so much stuff going on. Just my 2c.”

Lesson Learned: I designed the page for the wrong type of visitors, aiming to convince visitors with low intent to subscribe instead of quickly allowing interested visitors to join me. I decided not to listen to my fears and let my content speak for itself. I’ve removed the section about myself, reduced the image size and moved the entire subscription-box to the middle of the page, way above the fold.

The results? 15% higher conversion rate!

Before (left) and after (right):

swl-homepage-before    swl-homepage

 

Poor layout can kill even the greatest content

It took me some time to learn this lesson. The quality of the content I send is critical, yet, some people still missed it because it was hard to quickly scan through my email.

I started with a poorly designed email template: gray background color, different-size images, small fonts, poor use of spacing. It was painful to read. After talking with some of my readers, I decided to simplify the layout, aiming for quick scanning – I’ve removed the gray background, got rid of the images, increased the font-size, grouped articles by topics and used proper spacing so your eyes could easily jump from one article to another. One more trick I’ve used was adding the source of the article, just like Hacker News and Reddit do, next to each link to earn credibility and provide context.

Changing my content layout increased my click-through-rate by 24%.

Lesson Learned: optimize toward clarity even before optimizing for content. Otherwise, you’re investing in something that no one will see or read. It is just like having a confusing UI with wonderful technology underneath it. No one will care.

Before (left) and after (right):

issue1          issue9

Visualize your work

When I only started, I used my email to manage my weekly list, adding great articles during the week and then organizing it on Friday, before I published my newsletter. Even though it’s a pragmatic system, I found it be boring and unmanageable. Who wants that, right?

Having some experience with Trello, I decided to give it a try, simply because Trello has such a BEAUTIFUL layout that magically makes a list of articles into a collage of thoughts. With Trello, I enjoy looking back at previous issues I’ve sent. It fuels me to keep going, to push harder, to keep it beautiful and engaging.

Lesson Learned: using visualization to manage my work makes me happier. It’s a place I can take inspiration from, looking at previous articles I’ve sent or browse through the photos. It’s like looking at beautiful painting, made of your own work. You can check out the public Software Lead Weekly Trello board.

 Software Lead Weekly Trello Board

If you found this post helpful, I’d be humbled if you’d follow me on twitter (@orenellenbogen).

 

Teammates First Deadlines Second

“Am I investing my full attention in my team’s deadlines at the expense of leading by example?”

Deadlines, by nature, create a powerful feedback loop, where you get rewards such as external recognition from your boss/peers and internal ones by removing a task from your To-Do list and going home feeling “productive”. Due to their visibility and ease of measurement, most managers prefer to invest their time in keeping deadlines, instead of exercising their leadership first. By entering the “deadlines loop”, it’s easy for your teammates to feel that you’re only pushing more work into the pipeline, rather than being someone they can actually follow and rely on. It’s a rhythm that is hard to break without intentionally taking steps to put your teammates first.

Even though you’ve got plenty to prove, one of the things that should be on your mind when you’re managing people is how you can engage them in a way that will make them respect you and earn their trust.

Start with setting the tone and lead by example

The idea is to gain trust by drawing on values your teammates will appreciate:

  • Get to know your people better: Treat each feature and each task as an opportunity to learn something new about your teammates. Pair Programming and Code Review are great ways to check for coding style, provide feedback and have a discussion. Make sure your teammates include these tasks when setting a deadline for a feature. Use your time together to learn which parts drive them – is it the code? architecture? new language? performance tuning? the discussion itself? the product?
  • Show them they can learn from you: Many times you’ll find yourself thinking “I could do it twice as fast” while asking for an estimation. It may be because you’ve got some expertise or (more often) you simply have a better ability to visualize the required work, thus better estimating the time it will take. Take this chance to do some pair programming: break it into tasks together (so s/he could learn from you) and my secret trick – create dependencies between the tasks, so you’ll be waiting for each other at the end (solve it by introducing interfaces and mockups so you could both work). This creates anticipation to prove to each other you can nail it. When the mockups are replaced with real code, you’ll have fun laughing if something breaks down, run mutual code-reviews and ship it together.
  • Define what “beautiful code” and “beautiful documentation” means in your team’s context: There is nothing worse than having a “religious debate” while deadlines are keeping your team working around the clock. From my experience, you should prefer using business concepts such as “beautiful code makes it easy to add new features on top of it” versus “beautiful code has 95% code-coverage” or “beautiful code has up to 5 methods per class” (here is my definition, slides 32 and 34, use it for reference but always prefer your own). Next time you sit with one of your teammates, you could say “I think the design you made for the feature is awesome *and I want it to be super easy to add more features on top of it later on. I’m not sure if we need the abstraction you suggest at this point, I prefer to see 1 or 2 more usages before we’re adding abstraction layers. I’m afraid we will build something that will make it harder to add things as we move forward, just because we’re lacking more context and real use-cases. What do you think?” 
  • Build expectations with your boss: One of the most underused tools available for you as a manager is your own boss. There is no one more passionate to see you succeed than him/her. Learn to explain why you prefer delaying a deadline and show the value you are hoping to gain – “I know that we should have completed this feature today, but I feel there is a great lesson here my teammates can learn and I want an extra day to do some retrospection and improve parts of the code. I believe it will improve their work in the long run“. Your manager, like you, has an interest in building a long-term A+ team. That means sometimes you will both need to sacrifice short-term wins. Having honest discussions with your boss, sharing your experience and asking for guidance can provide you the oxygen you need. My advice – ask your boss to tell you when s/he think you’re too focused on short-term deliveries. It will do wonders to your 1:1 sessions. 
  • Self-retrospection is not a nice-to-have anymore: I’ve written before about building a framework for improving your management skills and I highly recommend setting a 1 hour recurring meeting in your calendar once a week just for you to reflect on your work (early morning of the last day in the week should be ideal). Use it to ask yourself again “am I too focused on my deadlines or am I building confidence within my team?”

 

What do you think? Got more tips about setting the right balance between short-term and long-term team building? Would love to hear from you!

* always replace “but” with “and”, a great tip from Bill Gross on How to give GREAT employee feedback

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If you enjoyed this post, I’d be humbled if you’d follow me on Twitter.
photo credit: Alan Cleaver

 

My secret trick for Proactive Leadership

For some, the term “Proactive Leadership” means being aware of gaps, obstacles and faults before it becomes noticeable to others. The problem though, is that noticing a problem and even taking care of it, doesn’t mean you’re being perceived as proactive leader.

Let me explain – do you remember the last time your boss jumped by and said something like “you noticed that X is stuck right?” or “what are you going to do about Y?”.

“OF COURSE I DID!” you reply, “I’ve talked with Joe, and he’s taking care of it”.
This doesn’t feel like you were perceived as proactive leader right?

Proactive leadership is about being communicative when you spot these faults, as soon as they happen. So here is my secret trick – next time you see it coming, follow the “I’m on it” template:

TO: [relevant people: your boss, your peer, your teammates etc.]
Subject: Saw that [gap], I’m on it! (EOM)

For example:

To: myboss@mycompany.com
Subject: Saw that Joe left angry today, I’m on it! (EOM)

I tend to add EOM (“End of Message”) if it’s a short status update. If you feel that you’ve got more to add to this email, feel free to add to it, but never wait with the first email! It’s perfectly fine to use something like “Saw that [gap], I’m on it! More details to follow… (EOM)”.

Being communicative will reduce the need of your boss, peers and teammates to double-check everything with you. They will get custom to the ritual of “when shit happens, she’ll raise a flag”. This is how proactive leadership should be – being aware, communicative and setting the tone.

Now I pass it to you – which tricks are you using to let everyone know you’re in control?

p.s. check out my latest side-project, SoftwareLeadWeekly – A free weekly email, for busy people who care about people, culture and leadership.

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photo credit: TORLEY

 

1/90 @TheJunction: The Blending of Startups

[ “ The Junction is an open house for entrepreneurs. Any active entrepreneur (regardless of his/her idea) is welcome to join, be a part of, and work at The Junction ” ]

Imagine a place where amazing developers, marketers, creative, designers and biz-dev working on their own cool startup. This is The Junction, a great place for startups to do their magic and make their dream come to life. Working here for two months made me realize that we have a huge opportunity laying under our nose – each startup is built by people with very different background but at the end of the day, our path to success looks very much the same

We all need the power of creative thinking, the right-brain of a graphic designer, the analytical mind of a developer, the wisdom of a marketer and the experience of a biz-dev. No matter what you’re working on, you need it. Why not blending our strength by helping each other out to push everyone forward?

1/90 was born – 1 day out of 90 days, which is The Junction cycle (3 months per startup).

What happened here:

1. We created a shared excel file (Google Docs) stating per startup: name, current phase, what we need most, what can we help with.

2. We met at 09:30 and did some quick lottery of the startups. Then, by number, the startup’s members explained what they need *now*, trying to be as *specific* as possible, in 3-5 minutes. People in the “audience” raised hands, if they matched the need, and we paired them together.

3. We split forces and in the next 20 minutes tried to explain each other, with some details, what exactly is needed (what is the desired outcome). At 10:15, people started to work for others, creating logos, thinking of UX/mockups, thinking of strategic marketing options and creating some working web applications. The best moment, from my perspective, was when Dany (creative @DoubleSpread) said – “it’s amazing how you take a JPG I made and transform it to a working web site in less than a day, that’s crazy!” and Effie’s (dev @Mealway) replied “no, what’s crazy is how you can create beautiful JPG in 2-3 hours from ideas I can hardly explain”. Beautiful.

4. We ended the day afternoon, where every person said what s/he did, who s/he helped, who helped her/him and how was the experience in general. The vibe was great and people really felt much more connected to each other. It was not only blending of stratups but also blending of people and friends.

I believe there is huge room for making this “event” even better in terms of productivity but I loved the fact that the team (~25 people) decided together, by themselves, how to do it and gave their heart to it. Everyone liked the idea and asked to do it at least 2-3 times per “wave” of people (so maybe it should be called 2/90 or 3/90 Winking smile).

I feel that I was part of something great, thanks to amazing group of talented, hard working and generous people. Cheers!

 

What we learned from our alpha so far

Our alpha version of MadLike is at the AppStore for a month now and I had the time to reflect on our learning and where we want to take our product from here. I’m writing it as it comes to my head, so the data here will be pretty raw but very authentic, based on *real* data that we gathered and *real* feedback we got along the way.

  1. Proof of Concept != Minimum Viable Product != Minimum Viable Experience – It’s very easy to mix these 3. When you’re strong in terms of execution, it’s dangerously easy to release something raw and consider it as MVP/MVE. It’s not and it’s okay, as long as you learn the things you want to learn. We sometime released something we thought will be “kinda MVP”, only to discover it’s far from it (people didn’t get it or used it as we thought). If you’re at the phase of understanding need/usage – constantly remind yourself “it’s not MVP but rather a learning step to it”.
  2. If you’re building an app for “best friends”, you better have great coverage from day one – a lot of people loved our idea and saw the need but immediately responded with “we don’t have iPhone” or “out of my best 6 friends, only 2 have iPhone”. That’s a buzz killer and it making it difficult to test user’s “clique” based on it. We’re working on a few ideas to make sure *everyone* could use our app, having iPhone or not, while acting smart about it in terms of development time and go-to-market.
  3. It’s all about the user experience – seriously, UX is not something to “keep to the end”. We’re trying to give it as much thought as we can while designing the product and thinking of the entire flow. What was changed for us? we’re now more willing to delay precious go-to-market time on making sure the experience is great. It’s not that we’re planning to sit for months without going out, it’s simply matter of releasing small things that are well thought of, instead of a mash of technical solutions/features.
  4. Money/People(equity) will not only make things go faster, it will change everything – We were willing to wait with raising money and increasing the team much longer but we came to realize that money and people open possibilities for us to release something *drastically* better to the market. Branding, creative, design – all of them are not cheap and each can entirely change the company we’re building and the experience our users will get at the end of the day.  We now understand much better our weakness and figuring out how funding and potentially joining people with equity will make our vision a sweet reality, instead of a lame “we’ll solve it one day” experience. Relying solely on our technical skills just won’t cut it.

Alright, back to do some #brogramming, have a great weekend y’all

 

Learning 24-7

What an insane month! We managed to achieve so much and yet it feels as if we need to move X20 faster. Every day has the weight of a month in terms of goals, pressure and the need to learn and adjust. I love it!

In less than a month, we managed to release MadLike (alpha) to AppStore (waited 10 days for Apple to approve it) and gain very helpful user base. We got a lot of feedback from people @TheJunction (where we sit), friends & family. The feedback was great and we integrated a lot of it into our future plans.


(image taken from http://www.threeriversinstitute.org/blog/)

Something *big* happened this week which I’m very proud of – we went to the mall at Herzelya (7 stars) and talked with potential users to understand what they’re doing today without MadLike. We looked for young women going out of stores with iPhone and asked them 2 main questions:

(1) “Did you happen to *avoid* buying or doing something *last week* just because your spouse or friends wasn’t there with you? ” (if “yes” – “tell me about more it”)

(2) “Let’s say you’re at the store, trying to buy something but you need your friends opinion, what do you do?”

We were amazed by the amount of people pulling out their iPhone and showing us a “question” they did via SMS or how they depicted the options over the phone. It made both of us smile and it made them super excited to see our application (we did a quick demo).
Put aside their feedback, our skills as story-teller and being accessible is crucial for our success. Every time we’re going out there to sit with people I can feel the change in myself and in my vision. Talking with people makes me more optimistic than ever about the magnitude of solution we’re bringing to the table and keeps me awake at nights, thinking how we can improve the experience for our users.

Where are we standing so far?

We’re working on the basic pain startups must validate first: activation and retention (based on Dave McClure’s startup metrics for pirates). We want to see lower % of people registered and having 0 questions. It should be easy and clear how to create questions and even more important – asking questions that happen on daily basis (shopping is hardly the case). We’re going to roll out a version this week to improve these areas. I cannot stress how happy I am to see things rolling out so quickly and how I enjoy looking at real-time data. I created some “lean” report (always open on my iPhone) to see how things going, everywhere I go. I promised myself to avoid vanity metrics at all cost so the report is holding 2 things:

1. % of people with 0 questions / total users (goal: 5% and below)
2. avg. of questions per user per week (goal: 3/user/week)

I hope that until the end of the month we’ll see these numbers reaching the goals we’re aiming for. It’s imperative for us to nail activation & retention so our entire focus is there and we’re actively collecting feedback and looking at real data. If all goes well, we’ll shift our focus toward distribution (we have some solid features planned) as part of the application usage.

Shit happens, we need to deal with it

This week our graphic designer decide to focus on her own company and told us she’s leaving. This was a real blow for us. She’s a very talented designer and great person but I could feel she’s following her dream, just like we do, so we wished her best of luck in her journey. This week we’ll need to focus on finding someone to replace her and help push things forward. We already did a few calls and I’m confident we’ll find another superstar. We cannot afford not to.

This week is going to be awesome! cannot wait to start it already…

 

Changing The World by Changing Soft Communication Behavior

“Does your solution offers a painkiller or a vitamin to your users?”
“Hmm… from that perspective, vitamin, I guess, but…”
“You must pivot then!”
“Hmm… what? But…”

Unlike medical/military/financial startups, where the pain, urgency, market size and even business models are usually very obvious and immediate, in the consumer startups side, things tend to be more vague and fuzzy. Who can promise you that a 140-chars status is a worthy venture? That renting my car or my apartment for a few hours or days will reach critical mass? That yet another Q&A site for developers is really needed?

I believe that in today’s world, the interesting questions rise from behavior/usage patterns and market size. It’s not an immediate must-have versus nice-to-have, it’s about “how common”, “by how many” and HOW ARE YOU GOING TO CHANGE IT that can bring a difference to the world.

Take a look at Foursquare. Clearly far away from being a painkiller, they managed to take the usage pattern (you usually visit at least 3-5 places a day) and market size (everyone can do it at work-places/restaurants/pubs etc.) and made a difference. Spicing it up with some virality & stickiness aspects such as “Mayor of [place]”, some crazy badges like “Mr. Bill” and freebies as reward, Foursquare made it easy for people to spot new places. Instead of calling your friends, asking boring questions, you can simply see what’s popular from their interaction with the world.

Don’t be afraid when someone says “it’s not a painkiller”. Instead, quickly get out there and measure real world behavior & size of the problem. Maybe you’re on to something by making it simpler and more engaging.

 Making something simpler for millions of people *is* a painkiller *to the world*.

 

Why I decided to start my own startup

After 4 years at Sears Israel (previously known as Delver), I felt like I’m ready for my next big challenge. These four years were the best years of my professional and personal life (got married to my amazing wife Shahaf). Professionally-wise, I grew and learned tremendously about myself, ranging from technology, business, team building and setting the “right culture” to be a part of. I was playing with the notion of starting my own startup for almost a year now, trying to imagine how it will be like, who will be part of it, what are we going to change in the world and how we’re going to get there. Reaching this decision wasn’t easy but surprisingly enough, it wasn’t hard as well. Why?

 

Predictable Worst Case

One of the earliest things I did was talking with my wife about this possible change. What does it mean financially for us? How many months can we live without an income on my side? What does it mean about our time spent together? What about re-location (if needed)? What about the right time to have our first child?

We tried to create a predictable worst case. Is it perfect? Do we have all the answers for all possible scenarios? Hell no! Both Shahaf and I are extremely nervous but also super excited and willing to give it a try. I did the same process with my best friend & co-founder Aviel Lazar (@aviellazar). We are 50-50 in everything and as such, we talked about the big questions: what kind of company are we trying to build? When should we raise money? We hit hard many other questions that made us as shaky as a drug addict (I recommend Lior Gorssman‘s Co-Founders Expectations Alignment).

Talking with my wife and my partner about things that scare us most, doesn’t mean we got it all figured out. We need to work as hard on our relationship just as we’re working on our dreams. It’s matter of setting expectations and having the willingness to work hard, on a daily basis, to make it work. Doing this mental and verbal work made my predictable worst case something I can understand and cope with now.

 Unknown BEST Case

Who can say where this journey will take us from here? Just thinking of the idea that millions of people will use something I was part of makes me smile like a silly teenager at the mall. The up side of this bumpy ride may lead us to amazing places such as:

  1. Meeting interesting people I could never approach or fully understand till now.
  2. Making an impact on the world, having real people enjoying things I envisioned and crafted.
  3. Nice ex$t.
  4. WHO THE HELL KNOWS!!

 How can afford myself to let go this opportunity?

Learn More About Myself

We’re 2 people right now, so it’s us against the world baby! There is no backing off, no one to point a finger at, no one to wait for. I love the pressure and the urgency the startup world comes with and I would love to see how I will shape my thoughts and believes around it. Can I bounce back on my feet after a failure? Can I hire the right key players? Can I make the right business/technological/marketing decisions? Can I learn new skills-set quickly? Can I make the people around me better? Can I convey the vision I have?

Both Aviel and I are focused on these questions, trying to support each other and stay honest. There is no better way to learn about your true-self other than putting the pressure and constantly shifting reality. I might not like what I will see, but this is why I picked great partners in life to balance me back.

Building the company I always dreamed of

Since the age of 23, when I joined Delver, I dreamed of building a company. I constantly thought about the attitude, the structure, the people, the process and what we are trying to achieve. Five years from now, if one of my employees will leave our company to open his own startup and thank me for his time at the company, man, I WILL BE SO HAPPY! Building a company that will spawn other companies is something I will be extremely proud of. Thank you Delver for being such a company for me!

The dream of my life is starting now, wish me luck ;)

p.s – join our private invite list, we’re launching soon! http://Maddit.com/?ref=lnb

 

Team up: my presentation is available

Management and leadership is a topic near and dear to my heart. As such, I decided to invest some time and construct a lecture to help out current team leads and upper management to gain some outside view. This will hopefully gear up your thinking on the subject, opening your mind into new practices and new questions you should consider pondering.
Obviously, potential leaders will enjoy this presentation as well :)

If you want me to come and give this presentation at your place, please ping me. My email is on the right or reach me at @orenellenbogen (twitter)

Team Up:

Lately, it seems that process became trendier than core leadership skills. Agile, Scrum, Kanban stole the focus. 
BUT – it is leadership that fuels process adoption rather than process auto-magically fixing disfunction teams.

In this talk we’ll explore what went wrong in this process adoption race: from hiring or promoting the wrong people, avoid setting clear expectations from our leaders, to dropping lean practices due to lack of deep understanding (forgetting why we started to begin with).

The dark side is interesting to explore, but we are here for the bright light – we will bring the FOCUS back to how we want our leadership to look like. 
We’ll try to figure out how we want our leaders to look like in the "Agile era"